How can we help you?

Power On: Hold the circular dot on the device's power button for 3 seconds. You’ll hear a ring-ring chime.

Power Off: Double-press the button, then hold for 3 seconds to hear two beeps confirming shutdown.

1. Open the Find My App → Items → Add Item → Other Supported Item.

2. Hold the Taglet button for 3 seconds until you hear a chime.

3. Tap “Connect” when prompted.

4. Choose a name and emoji.

5. Link to your Apple ID and tap Finish.

Power On: Press the circular button once to turn on your Wireless Card until you hear a beep.

Power Off: Press and hold the button for 3 seconds. Two short beeps will sound.

1. Open the Find My App: Open the Find My App → Items → Add Item → Other Supported Item.

2. Power Up Your Wireless Card: Hold the Taglet button for 3 seconds until you hear a chime.

3. Connect: Tap “Connect” when prompted.

4. Name it: Choose a name and emoji.

5. Register: Link to your Apple ID and tap Finish.

You can use a regular wireless charger to charge the card. The blue light indicates charging, and the green light stays on when it is fully charged.

When fully charged the card lasts around 8 months before it needs to be re-charged.

1. Remove the card from the Find My App by selecting the card and scrolling to the bottom of the screen, then tap Remove.

2. After removing the card, press the card button four times rapidly. You will hear a beep each time you press it and then hold it a fifth time until you hear a ringing chime.

3. Your card is now reset and ready to be paired to a new device.

If the tag/card hasn’t moved, it will enter sleep mode. The last known location may appear old, but it’s usually accurate. Updates occur when Apple devices pass nearby.

Try switching from Wi-Fi to mobile data, or reset your item. The first pairing may take up to 2 minutes. Please be patient.

Taglet's tag is designed exclusively for Apple’s Find My network. At this time, it’s not compatible with Android or Google’s tracking systems.

Yes — all Taglet products come with a standard one-year limited warranty covering defects in materials and workmanship.

We accept all major credit cards, powered by Yoco.

You can return your Taglet within 14 days of purchase for a refund or exchange. Items must be in their original condition, with all accessories and documentation included.

Orders ship within 2–3 business days. You’ll receive a tracking link via email.

For now, we’re only shipping within South Africa — but we hope to go global soon!